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A Welcome Return to Quality

Home sales may be down but building quality is up.

According to a report from J.D. Power Associates, customer satisfaction improved for a second consecutive year, reflecting an improvement in workmanship, materials, warranty and price.

During the boom, reports of shoddy construction surged while builders struggled to keep up with the demand. Indeed, we’ve been following the case of the dangerous imported drywall for some time now. Are we entering an era of quality building again? Time will tell.

Credit: WSJ article