I purhased windows from Home Depot and half the windows were right and half wrong. I ordered the grides inside the glass, at an extra $45 per unit,when shipped half the windows had the grides.The lower windows were to big to fit the opening, therefore I have a piece of plywood over the opening unit the new window arrives. The best thing I can say is," Do Not order anything from Home Depot !!!!!" They have more excuses than Carter has liver pills. I will not be ordering anything in the future from them. I will be going across town to Lowes and see what they have.