Beyond that, it's beyond my, personal ability to help you. (I could only site some 'references' for you.) You can certainly 'stick around' and see if others will help. You may need to wait a FEW days vs. 1 day, or even 2. Some folks that post follow-ups on the Forum have 'real jobs' and don't always spend every minute of their 'free time' on this Forum. (We're all volunteers, myself included, and our advice is FREE.) With that, you need to be a little more patient.
At worst, if you're not satisfied with the 'service' you're receiving, you could 'complain' to the management but I don't think you'll get very far. 'Our' final suggestion (after seeing what others have to say) is to suggest you consult a Professional in the HVAC trade. (Of course, that service will most likely NOT be free.)