The "wand" of my Power Roller snapped just below the conncection to the switch less than a month from the time I purchased it. I had only used it four times; no one else had used it. Since I am a 65 year old woman who weighs 120 pounds, I don't think it was abused. I called the Wagner Company Home Office and was told that that part was "not covered by the warranty." Obviously I am not impressed by the product of the company which does not take responsibility for faulty products.