You're right! She DIDN'T say she had carpet installed. I made an 'accidental assumption'! Her scenario just sounded too much like one I went through about 6 years ago, and now that I've re-read the Post, there ain't nothin' in there about having carpet installed.
How do you like them apples??! BUT, for all I know (and probably what you figure) is that, somehow, the door-pin managed to come out-of-adjustment no matter what type of work was done. Hey, come on, give yourself some credit! No matter what, you have a solution for Barbara.
Thanks anyways - But we may never know what the 'big picture' was in this movie ... :-)