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trane package unit

Posted by Lin Carneal on March 6th, 2002 12:45 PM
In reply to Trane HVAC by Mary on January 5th, 2001 10:37 AM [Go to top of thread]

Thank you for the literature sent to me in January.
I had so much trouble with the operation of the
WCHO36B100BA ser. #Z325NB13H Trane Package unit, installed 8-30-01 by James River Heating & A/C
Richmond, VA. After 5 months it has been replaced with WCHO363100B Ser.# 2082PER3H which seems to be operating fine. Everything was handled by James River in a most professional and highly tehchnical manner March 5, 2002. Two things I need to know, one, what is the mfg warrenty on the replacement unit date warranty starts and what it covers? Two, I learned from the internet that there was a mfg promotion for the home owner that bought a Train unit for home use that was in effect at the time I bought my first unit 8-30-01.
I feel I qualify for this promo since I had five months of problems with a new unit, and it is my impression from the net that a promo was in effect at that time and there is one that has started in 3-1-02. Your reply is appreciated.

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