I am new to sump pumps and softners, so I am not sure what the normal operation looks like. My sump pump is running non-stop and getting louder and louder from being overworked. My water softner has clear water in it above the salt level by a few inches, and it is running off into the sump causing the non stop operation. Is this normal for the softner? If not, what is a standard cause for water building up?