All the guys are right!
Have you paid him yet? Tell the contractor that it is because of "CONSUMER STANDARDS" that you are not paying him!
Contact your mortgage company and tell them not to sign off on anything!
Again, what is the brand that was used that their standards are so low. Get it in writing from the rep.
Take pictures of the doors and document everything! I think the rep was telling you that the doors were made to spec, that translates into the wall/opening was not framed right!
Talk to your local Building Inspector and ask him not to issue a Certificate of Occupancy (C.O.) on this house. No C.O., no final payment!
You have many avenues to get this corrected.
One way would be to send some photos to the main office of the manufacturer of the doors and get their answer in writing.
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