Thanks Jay J and Dino for giving me insite on my question. Yea I installed it myself and the brand is Glacier Bay. It also has O rings/washers. Just to make sure that were on the same page when you said that the line may be kinked you meant the copper line itself right. Or did you mean the flexible water line I installed from the copper line to the faucet itself? Let me know guys I appreciate your input. Thanks Jim Dee!