I absolutely adore my ventless fireplace. Visitors always ask me how I managed to install a fireplace, and then I find myself explaining how it works. I ordered mine from Spiegal, and it blends in with my Italian decor beautifully. The only drawback to having this type of fireplace is that I can not seem to find a store anywhere in which I can simply go in and buy the Real Flame. i am uncomfortable ordering anything on-line, yet it seems to be the only way to get the fuel that is needed to operate the fireplace.