The transportation people had insurance during transportation. The people responsible for the transportation people failed to report what had really happened to the home to the manufacturer, therefore causing them to make cuts into the metal subframe and overcorrecting and causing additional damange. They did replace three out of eight windows; I guess the rest don't look "as bad". Can you be more specific about the water lines? What kind of problems can we expect in the future? We have taken action, but we are unsure in what direction to go, not knowing what to expect in the future.