I have a 2.5 year old Neptune. I have the mold problem too. Maytag has a kit with helps with the problem, but does not fix it. I was told to leave the door open, wich burns the light out. I can't believe that is their answer on a machine that cost $1000. Watch out for the control board burning out. I have had that replaced once under warranty. It is a $300 part. It seems like lots of people have this go out.