I ordered kitchen cabinets and flooring in Nov 2001. I received partial shipment of flooring and was promised a refund on remainder of it.As of Dec 2002, I have not received a refund on the flooring and my kitchen cabinets have not been shipped. Repeated calls & e-mails go unanswered by the men in charge Neal Martin & Sam Pacienza. I'm out for over $8,000 and I still don't know if I'll ever get my cabinets. I was promised shipment on Nov 25,2002.