It's funny. I have done research on all of the manufactures of furnaces starting from the top of the line, to the cheapest. If you go to any of the other furnace sites and read the feedback, you will hear the same complaints. From Lenox, Bryant, Rheem all the way to Janitrol, Goodman, American Standard etc. You either pay for a cadillac, which is more than twice as much, or you buy a Janitrol, for half the cost. I have had a Janitrol with no problems since Goodman remanufactured the heat exchanger. I would choose to save money and take my chances than to pay double and take my chances. Good luck to all with deep pockets.