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Immeadiately Call....

Posted by Dodgeman on March 6th, 2002 07:33 PM
In reply to Lennox Gas Furnace Wont Ignite by Tim on March 6th, 2002 04:17 PM [Go to top of thread]

Your dealer that installed the furnace and tell him about the problem. At the same time make it clear that you want it fixed under warranty even though the "official" warranty ran out a few weeks ago.
If you get stonewalled by the dealer, find the customer service number for the Lennox home office and give them a call. Tell them you expect it to be repaired free of charge. Companies have what is called "policy adjustment" to cover situations like yours.
Be polite, but firm.
Good Luck!

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