We had a contractor out who said it is very easy, that we should do it ourselves. He said, move all the furniture to the center of the room, cover it with a tarp, spray a portion of the ceiling with lots of water, let it soak in for a few minutes, then scrape it off with a broad scraper. Repeat for the whole ceiling. I don't care how messy it is, I'm removing the @#$%& thing this weekend!!