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I have the same problem and got it fixed

Posted by John Hodges on September 29th, 2002 06:08 AM
In reply to craftsman garage door opener remote by Steve on October 18th, 2000 10:17 AM [Go to top of thread]

Call 1-800-528-5236 and tell them the problem that you are having. Even go through the steps, while on the phone, to reprogram both controllers. When they still both do not work, at the same time, ask them if there is a flaw within the controllers. At that point ask for a free replacement controller and they should send you one. I followed this process and it worked for me.


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