About 2 weeks ago I ordered 2 filters from you folks and have not heard a word. The model humidifier I own is a 32500 and I left my VISA card number to be charged. Can you give me an update on my order status? We need the filters badly since the forced hot air system in the house makes it very dry. Please e-mail me or call tel.#508 832-9552; we have an answerer. Thanks.