Thanks to both of you for your feedback. Yes, this has been a BIG lesson to us. The only reason we felt it unnecessary to get referrals was because this man was highly and specifically recommended to us by a man who we have dealt with and trusted -- he owns a very successful flooring business and his work has been in Better Homes and Gardens magazine. I'm afraid we didn't even think about licensing. Anyway, we live in Maryland. Does Md. required a license? STEVE: What did you mean about, after going to court, the result would not be to our liking? I did ask the contractor if he was licensed, bonded and insured and he told me that he was. Thanks again.