I have two Hampton Bay ceiling fans. I know what the problem is with the remote it happened once before to one of the fans, however, I had the instruction manual and was able to fix it myself. The problem I have now is that I cant seem to locate the instruction manual and I am unable to have someone help me from Home Depot, perhaps you can. At least this was the fix for the other remote.
I accidently droped the remote and DIP switch (4 little buttons) inside of the remote, became have unaligned from the pre-programed manufacturer alignment.
When this happened to the other remoted, I had the instruction manual and was able to find the alignment and that was the answer.
Do you have a way to find out what the manufacturer alignment was so that I could reset the remote control?
I dont know the model name or number and I have searched all over the fan and remote.
The description of the fan is white and retro looking with a narrow curvature frosted white globe light that is not an attachment but came included as part of the ceiling fan. The remote is the same one on the website: http://www.eceilingfans.com/ceiling_fan_remote_controls.html and the remote I have is "J".
I have also check the battery and it works just fine the remote light goes on.
The ceiling fan is also connected to a light switch and I also checked that as well and it is on.
I hope you could help and if you have any other suggestions, I am open to anything.