I have worked with a builder putting in both Janitrols and Ducanes. Yes, to a HVAC man these furnaces are considered cheap. The price differences between them and Trane, Carrier, Lennox are large. But they do perform. Call backs are generally rare in the first 5 years for these builders. Also, I have a Janitrol in my house. No problems in the 7 years that I have had it.