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Dual modular wall jack

Posted by Charlotte Maffei on April 8th, 2003 06:25 PM
In reply to How to Install a Telephone Jack by Karen on September 8th, 2000 09:55 AM [Go to top of thread]

I have two telephone numbers: one for my private calls and one for my business calls and fax. I have one line coming into the house with the typical red, green, black & yellow wires. The cable company said that a single jack with a dual telephone line would work perfectly. Unfortunately, the fax does not pick up the incoming fax. I am trying to put a dual modular jack in to have separation of the lines. I have the top jack connected red to red and green to green; the bottom jack yellow to yellow, black to black. I have only the top jack getting a dial tone. What am I doing wrong?

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