tell he/she where you live and ask for an inspection of your apt.
How many other apartments are in the building?
(If others), Do they have heat?
I get these calls all the time and the only way to get things fixed, is to let someone know that can do something.
You need to be at least 65*. Chances are that there are more serious safety violations in this building that you are not awhare of.
Odds are that your heat problem is in the basement and I would not tell you how to do any boiler work!
Please tell me one thing that drives me crazy, WHY, WHY, WHY, do people wait until Friday to let people know that they have no heat?
Call first thing Monday morning!
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