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Posted by Tracy Dillingham on December 13th, 2001 02:07 PM
In reply to Condensation Forming On Storm Windows? by Tracy Dillingham on January 14th, 2000 01:46 PM [Go to top of thread]

Shortly after I wrote the above, we negotiated a settlement with Pacesetter. They agreed to replace all the aluminum windows with vinyl "premium" class windows. The problem completely disappeared and we haven't had any condensation or draft for the past two winter seasons! The bottomline: Vinyl frame windows are great! There was no need to put storm windows on once the proper type of window was installed. Thumbs up for Pacesetter. They finally came through but not without a great deal of heated negotiation with company management and their legal department. All and all, they have a very fine product. Just stay away from the aluminum frame type! And speaking of warranty issues... We had an Anderson sliding glass door with a clading defect. They replaced the first one almost six months after it was installed. The second one ended up having the same problem almost a year after that. No questions asked, they replaced it yet a 3rd time. I can't say enough good about Anderson Windows! These are real stand up guys and gals! It goes to show that you do get what you pay for...

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