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CEILING FANS: Caution with Casablanca

Posted by Joanne on August 29th, 2002 04:03 PM

We have had nothing but trouble with the Casablanca ceiling fan we purchased. It has not worked properly since the day of installation. The dealer, CAPITOL LIGHTING (NJ & FL) would not take it back despite the fact that Casablanca honors full returns within 30 days (we did not know this until the 30 days were up), Casablanca is giving us the run around trying to get a dealer to provide in-home service. We are at our wits end on this $500 purchase! My daughter bought 2 Hunter's at Home Depot for $100 ea and has absolutely no trouble - both are quiet as church mice. For $500 we have inconsistent light lumens and so much hum we can't keep it on at night!
Be very careful with Casablanca. Their promise of satisfation guaranteed is not honored as you would think.

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