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carpet relamination

Posted by M Shaw on March 20th, 2002 02:58 PM

A carpet cleaning service (well-known with satisfaction guarantee) cleaned part my carpet yesterday. I had spilled spaghetti sauce and was unable to get the stain up-although my spot cleaning greatly improved the stains. Probably due to the chemicals they used that interacted with the products I used, my carpet came apart from its backing and is coming out in clumps. The maintenance man said they would have to replace my carpet. Now they are saying they will relaminate it. I feel I should stick to my guns and demand new carpet. Any advice would be appreciated. ASAP

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