I find that Sears-Roebuck & Co. personnel were willing to sell this cooktop to me in a heartbeat but , when you want to know where, how, etc. to purchase replacement repair parts for them, then the employees play stupid and pretend that they know nothing about induction cooktops at all or where to get parts or how to repair them. I paid $999.00 plus tax for my cooktop. I hate the idea of throwing this expensive piece of equipment in the junk pile!!! I love it! It cooks(heats food ) faster than a microwave oven.
What can I do? Where can I find parts, repair manuals, etc? for it?
The model # is: 564.4498511, Serial # is: 7W-9404539. Made in Japan.