so, he went through a friend who happened to have a bad account with the company he ordered from. We did not give him our money up front, so, we haven't lost anything. Finally we said, we'll just go buy them somewhere and he can install them. I have heard harvey windows are good- but unfortunately he can't order wholesale if he is not a licensed contractor. I know someone else I can try who is a contractor, but don't know if he is retired or not....thanks for your feedback.
Isn't it more the insulation that matters, as oppose to the window itself?